STANDARD SHIPPING WITHIN THE UNITED STATES

Your shipping charges will be calculated upon checkout. Note that you will learn your shipping charges BEFORE you finalize your order. When you checkout, simply select Standard-Residential (if delivery is to a home) or Standard-Business (if delivery is to a business). If you choose Standard-Residential or Standard-Business, based on what you order and the delivery address, we will ship your order either via U.S. Mail or UPS. Standard Shipping generally takes 3-7 business days for delivery.

EXPRESS SHIPPING WITHIN THE UNITED STATES

We also ship UPS. Express shipping charges are based on the package weight and destination zip code. Delivery time is based on business days -- weekends and holidays are not included.

To ensure that you receive your UPS package, you can request a signature be required on all UPS shipments. If this is the case, make sure that someone is available at the shipping address during delivery hours. If you are at work during the day, we recommend shipping to your business address.

UPS packages allow for tracking and are insured for up to $100.

We cannot be responsible for delays in carrier deliveries.

INTERNATIONAL SHIPPING

At this time, we ship only to Canada and only via UPS. This method generally takes 3-7 business days, and does allow for order tracking. Also international packages are insured for $100USD.

ORDER SHIPPING TIMES

Orders placed before 2 p.m. EST generally ship the same business day. Orders placed on holidays or weekends will ship the following business day.

We do not ship orders on weekends or on the following holidays: Christmas Eve, Christmas Day, New Year's Day, Memorial Day, Labor Day, Independence Day and Thanksgiving Day.

ORDERING METHODS

You may place your order using one of the following methods:

• CREDIT CARD: We accept Visa, MasterCard, American Express, Discover and Diners Club. Our site uses 100% Secure Socket Layer software that fully encrypts your credit card information, preventing unauthorized access.
• PHONE: To place your order by phone with a credit card, please call us toll-free at 1-800-707-8763 from anywhere in the United States.

At this time, we do not accept orders by fax.

EXCHANGES AND RETURNS

All of our products are guaranteed so we gladly accept returns within 30 days after you receive your purchase. We deem receipt to be 10 business days after your order is shipped. To return merchandise, please send the unused portion of the product with a copy of the receipt to:

MM Products
1355 Terrell Mill Road, Bldg. 1480, Suite 100
Marietta, GA 30067

Please allow 6-8 weeks for refunds.

If you want to make an exchange, simply follow the above instructions for processing a return and simply order the item(s) you want from our site.

Unless your item is damaged or defective, you will be responsible for return shipping fees.

DAMAGED OR DEFECTIVE ITEMS

If your receive an item that is defective or damaged, please send an email to cs@mmproducts.net indicating your order number and describing the defect or damage. We will send you instructions regarding how to process the return. You will not incur any return or re-shipping fees for defective or damaged products. If you have any additional questions, please contact us at 800-707-8763.